Once you hit "Complete Order" we will review it and respond within 24 hours. Upon approval an invoice will be generated and sent to you via email.
Enter any questions or requests in the box below. We will approve your order in the next 24 hours(except on weekends) and then send you a final invoice. Any discounts not reflected in the order details will be added upon approval.
PLEASE READ OUR TERMS AND CONDITIONS BELOW:
DELIVERY TIME-FRAME - This year track your order online from Approval -> Payment -> Scheduled -> Delivered! We do our best to deliver on your selected week, but cannot guarantee it. If you select a week in the future, we will deliver to you early in that week. But if you choose ASAP then it will arrive later in the week or the weekend.
VEGGIE STARTS - If you selected veggie starts your entire order is held until the week of April 10th when Cedar Rock Gardens releases the plants.
RAISED BEDS - Kits include the 4 walls, fasteners to assemble, and the screw bit. The soil is not included unless you added it separately. If you are buying just the kit without the soil there will be an added $50 delivery fee.
RAISED BED INSTALLATION - We will follow up with some qualifying questions. Additional fees may apply depending on the distance to the install location and wheelbarrow access.
PAYMENT BY CHECK - If you select to pay by check we will collect the check upon delivery.
PAYMENT BY BANK TRANSFER, CREDIT CARD, OR BITCOIN - Please note you will not pay until your order has been approved by one of our staff members. For these online methods, small transaction fees may apply. Please note your order will NOT be scheduled until payment is received.
VOUCHER BAG - If you selected to receive your voucher bag we will need to collect your voucher upon delivery. Please leave it out for the driver to collect.
ORDER CANCELLATION - Cancel anytime up until 2 days before the scheduled delivery date without penalty. If you have already paid, we will issue you a full refund. If you cancel less than 2 days before the scheduled delivery date, Black Earth will charge you the full delivery fee.
Black Earth Compost reserves the right to alter these Terms and Conditions as we see fit and without notice.