HOW DOES CURBSIDE PICK-UP WORK?
Turn Spoils to Soil
1. Choose a Starter Kit. We offer two sizes of curbside bins, a 13 gallon bin with locking lid and wheels (recommended) or a 4 gallon apartment size bin. Each comes with bin liners. When you sign up, your starter kit will be delivered to your household or will be available for pick up at a volunteer’s house, depending on your town. 13 gal bin dimensions 13" w x 13" l x 27" h. 4 gal bin dimensions 10" w x 13.5" h. (Bin options vary per town. Some municipalities offer free bins.)
2. Line your bin or countertop container. This is required to ensure the bins can be fully emptied. A double lined paper grocery bag works well or you can use BPI, CMA or OK Compost certified compostable bag liners. The drier the contents in the bin, the easier the bins empty, especially in winter and summer. Dry contents reduces odor and flies. See more tips for maintaining your bin. Compostable bag liners for outdoor bins and countertop containers are available for purchase through your customer login and will be dropped off at your next pickup.
3. Fill up your bin. We accept all foods including meat, bones, dairy, shells, paper towels, napkins and certified compostable service ware. We accept BPI, CMA, or OK Compost/TUV certification only. Read more about certifications here. No waxed cardboard, milk cartons, soda cups, dryer lint, or cleaning chemicals on paper towels are allowed. Here's the full list of what's compostable.
4. Put your bin out for pick up once a week. Please make sure your bin is on the sidewalk, and not blocked by obstacles like other garbage bins, trees, etc. In addition to compost, we also pick up yard waste, textiles, and event waste in a separate bag with a Black Earth Compost Sticker. Learn more about our Yard Waste, Event Waste, and Textile Recycling Sticker Collection program.
5. Smile. You most likely will not have to put your regular trash out as often. You are making good use of your food scraps and helping the environment. While you are smiling, we're mixing, turning, and screening the organic waste to create a well balanced, nutrient rich compost. Learn more about our compost process.
6. Receive finished compost in the Spring. Replenish your own soil with community sourced compost, rich in humus, micro-organisms, and an abundance of immediate and slow release nutrients, or donate your portion to the Backyard Growers. In early Spring we'll mail you a voucher for one cubic foot bag of compost redeemable at participating Garden Centers (excl. Manchester-by-the-sea, Groton and Ipswich). New customers as of April 1st, 2021 will receive compost in spring 2022. We also offer raised beds, bulk compost and soil blends available by the yard. Additional compost bag purchases support our Farm Works program which offers discounts on compost to local farms.
7. Manage your subscription with your online account. With your customer login you have access to personal tools and town specific information.
- See how close your town is to a density discount
- Get your $5 for $5 personal referral code.
- Report a missed pick up
- View your environmental impact
- Manage payments
- Order compostable bags and compost products
Check Your Address for Price and Program Details
Curbside compost details for residential pick-ups in your town!
WHAT CAN I COMPOST?
WE ACCEPT organic material, including all food:
- Dairy Products
- Meats and Bones
- Coffee Grounds, Filters and Tea bags
- Seafood and Shells
- Fruit and Vegetables
- Paper Napkins and Towels
- BPI, CMA or OK Compost/TUV Certified Compostable Serviceware
*We DO NOT accept waxed cardboard, milk cartons, paper cups or similar items not certified compostable by BPI, CMA, or OK Compost.
**WE ARE NOT A PAPER RECYCLING OUTLET. We don't want junk mail, magazines, tons of office paper, etc. Food-soiled napkins or paper products are ok though.
*We DO NOT accept Grass Clippings unless you are a subscriber to our Organic Lawn Care Partners. Inquire with your town for their yard waste services.
We take contamination seriously. Bins will not be picked up if contamination is a problem. We can work together to adjust your composting system to eliminate contamination.
Compostable Products and Packaging
We accept the following third party certifications:
Look for their logos on packaging. If you are unsure about a product, each company has a look up tool on
their website, linked above. If you still don't know, email the
company that sells the product. They are more likely to know than us.
The words biodegradable, compostable or ASTM-6400 alone are not enough for us to accept a product. It needs to be third party certified to ensure it breaks down into acceptable non-toxic substrates.
Make Sure These Kids Approve Your Compostable Products
When assessing compostable takeout containers, forks, bowls, pizza boxes, packaging, etc. look for BPI, CMA, or OK Compost certified compostable products. The words biodegradable, compostable or ASTM-6400 alone are not acceptable. Compostable products tend to have a lower carbon foot print and are made with plant material, often from agricultural waste.
Purchase certified compostable bag liners for kitchen counter top containers, 13 gallon curbside bins and commercial slim jims through the customer shop and they will be delivered at your next scheduled pickup.
Additional compostable plastic information:
Biodegradable Products Institute Approved Compostable Products
Spread The Word
The more people in your town sign up, the cheaper service becomes for all participants through our density discount program. Put up a yard sign, post a flyer, or work with a local community group. Custom flyers can be made on request.
Share Curbside Service on Social Media:
FREQUENTLY ASKED QUESTIONS (FAQ)
Enter your address into the "Check if you service my address?" section of this page, the home page or the residential pick up page.
What type of container should I use?
New customers are required to purchase our 13 gallon tote (dimensions 13" w x 13" l x 27" h), with locking lid and wheels or a 4 gallon apartment bin for curbside pickup, unless your town offers free bins with service. The bin can be kept inside or outside the house. In addition, you may want to use a smaller kitchen container to empty into the larger bin. There are a variety of container options to create a clean and efficient system that meets your needs, including kitchen counter top crocks, door hung bins, and freezer containers. Bins with a carbon filter can minimize smell.
Please label your curbside bin with your address. Check out our bin maintenance tips.
How can I order more compostable liners?
Do I have to use your compostable liners?
No. We accept liners that are certified compostable by Biodegradable Products Institute (BPI) and Compost Manufacturing Alliance (CMA) such as BioBags, EcoSafe, Bag to Nature, UNNI, Biotuff and Natur-Bag. The BPI logo will be on the packaging or check CMA's website for their list. They can often be found at Crosby’s, Target, Whole Foods or Amazon. These bags come in a variety of sizes but note that the ones we sell are the proper dimension for our bins. You are also welcome to line your bin with doubled up brown paper bags.
What are compostable bags?
Compostable bags are made of a corn polymer and have been tested to break down within a certain time frame at industrial compost facilities. Biodegradable bags are not the same as compostable.
What do I do if my scheduled pick-up was missed?
Log into your online account and complete the missed pickup form. We will get back to you to reschedule a pickup for when we are next in your neighborhood.
How do I get a replacement bin?
Customers own their bin and are responsible for purchasing a new Black Earth Compost bin in the event it becomes lost, stolen or damaged. A replacement bin, lid, or clip can be purchased through the Shop in your customer account and it will be delivered during your next pickup. Login to access the Shop.
Can I put out two bins?
We offer subscriptions for a second bin. Please contact us through the residential contact form to set up service for a second bin. For infrequent needs, consider ordering yard waste stickers and putting out a yard waste bag with your bin. This works great for parties with lots of soiled paper products.
Do you offer a biweekly plan?
We only offer weekly pickup plans at this time. It is not a problem if you do not put your bin out every week or only put out a small amount. You can put the small countertop liners directly into an unlined bin.
Where will the collected food scraps be composted?
We compost at several locations that we manage or are in partnerships with that are permitted by the MASS Department of Environmental Protection or MASS Dept of Agriculture to accept food waste for composting. These locations include partnerships with cities, local farms, and private land.
How can I minimize odors in my food waste collection container?
Composting can be messy. Just taking a few simple steps and establishing a good system removes the ick factor. Here are some suggestions: We highly recommend the use of a container liner, either a paper bag/newspaper or approved compostable bag (biodegradable bags are not acceptable). Clean container regularly. Compost napkins, paper towels and other soiled paper to absorb moisture. Avoid pouring liquid into the container. Indoor kitchen containers with a carbon filter traps odor. In the heat of the summer freeze food waste before collection. Sprinkle bottom of container with baking soda (to absorb wetness & odor). Sprinkle bottom of container with white vinegar. Wrap meat, fish in newspaper or paper bags. Keep the bin out of the sun. Check out our bin maintenance tips.
Can I include yard waste and leaves in my barrel?
Most cities have a separate service that pick up leaves and yard waste. Please inquire with your city. If your city is unable to meet your needs we do offer yard waste collection. Purchase an orange sticker through your account store and slap it on a paper yard waste bag, fill with yard debris (NO GRASS!), and place next to your green bin on your regularly scheduled pickup. Acceptable material includes leaves, small plants, and sticks no greater than a half inch round. Grass is only accepted if you participate in an organic yard care program. Please keep yard bags dry until pickup day. Click here for more information about our sticker program.
Can I put my food in plastic bags and then put it in the organics cart?
No! Plastic bags are a contaminant. Your bin will be rejected if contaminated with plastic.
How do I prevent compost from freezing to the bin in winter?
To prevent compost from freezing to your outdoor bin in winter you can line it with a compostable bag. Double bagged paper grocery bags work great as well. Feeling creative? Roll your compost like a burrito in newspaper.
Can produce stickers be composted?
Produce stickers are not compostable and do not break down in the compost pile. Please remove stickers from produce before disposal.
What are organics?
In the compost world, organics refers to materials that were once alive and will break down naturally to be turned into compost (nutrient rich soil). This term is not to be confused with organic food that complies with organic methods of farming. Examples of organics that are accepted in the compost bin are listed on the “Composting Guide” page.
Why is composting better than putting food scraps in the garbage disposal?
A decrease in the use of garbage disposals results in water and electricity savings. Food scraps are organics, which increase Biochemical Oxygen Demand (BOD) at our wastewater treatment plant, adding to the cost of treating our wastewater. By removing these organics, the treatment plant can function more efficiently, saving daily cost of operation while also helping marine wildlife and habitat, thus improving the quality of our estuaries and waterways.
What’s so great about compost?
By composting, you are turning what would otherwise be waste into a resource that can be used again. Not only is this resource valuable, but instrumental in securing a healthy local food system. When you compost with Black Earth Compost your efforts become part of a bigger, more resilient system. The finished compost is available for you to use and is used by local farms who grow food that is sold in grocery stores and restaurants, returning your nutrients to you in their most nourishing form. Not only is the big picture cool, all the microbes, bacteria, and insects that make it possible are pretty cool too! The same genus of bacteria that inhabit hot springs and deep sea thermal vents are also found in the compost pile when it’s at it’s hottest temperature.
Can my pet get sick from compost?
Always keep compost carts out of the reach of pets. As organic material decomposes, mold can grow. Some forms are toxic to pets.
How do I change or cancel my compost pick up service?
To change your payment plan or cancel your pick up service email firstname.lastname@example.org or complete this form.